At no stage during any transaction does or will mytradedeals.com become contractually involved. Should any of the goods displayed on our site and subsequently sold via our site prove unsatisfactory, we cannot be held responsible in any way due to the absence of our contractual participation in the transaction. We provide a forum for the transaction and do not, and do not purport to, buy or sell any of the goods listed on our site.
We want every user of our site, both buyers and sellers, to be certain of the conditions under which they deal, all the while feeling secure that any transaction they enter into is valid and reliable. To this end, we have devised the following Returns Policy by which all buyers and sellers agree to abide.
We must emphasise that under no circumstances will we accept the return of any goods directly to us. Due to the absence of any contractual responsibility, mytradedeals.com is both unsuitable and unwilling to accept any goods that any buyer wishes to return. Any product to be returned must be returned to the seller and NOT to us.
As the products have been bought and sold online, they may only be returned to the seller if they prove to have been both materially and incorrectly described when listed. Otherwise there is no right to return the goods. In the event goods are returned by the buyer to the seller due to being materially and incorrectly described, the seller will remain liable to pay fees and charges as detailed in the Trade Room Rules as if the goods were not returned. The Seller will also be liable to provide a suitable address for the goods to be returned and to reimburse the buyer for reasonable postage and packaging costs.
For each buyer’s protection, we recommend a recorded delivery service is used for all returns.
For items returned as faulty, suppliers maintain the right to test equipment upon return, should the supplier be able to prove that all items were in full working order they then reserve the right to return the item without refund. This may involve further shipping costs which will be payable by the buyer.
Once the RMA has been approved by either mytradedeals.com or one of our suppliers, you should expect to receive your refund within four weeks of reciept of your package by the original seller.
mytradedeals.com and our suppliers cannot be held responsible for any third party delivery delays caused by any third party error or delays due to an "act of god" or other such incident. Therefore mytradedeals.com and our suppliers cannot be held liable for any costs incurred as a result.